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06 January 2009 @ 05:58 pm
BUSTED!  
Hello all....

Just a quick update, the representatives of the motion picture industry are meeting with the pre-filer of the House companion bill tomorrow to voice their concerns/issues regarding the captioned movie legislation here in Kentucky....This week is an organizational week for both houses, as they will swear in new members and elect leaders, make committee assignments, etc.  Then there is a 3 week hiatus, and the actual work session starts in February.  I will continue to keep you posted.

Now onto another, more troubling issue.  A poster commented on this legislation on my blog piece titled "Kentucky Moving Forward On Deaf Issues".  They objected to the bill, basically calling it nothing more than a "feel good piece of legislation", even though this poster alleges themselves to be in a unique position: that of a parent of a deaf child AND an "exhibitor" (based on industry parlance, I'm assuming this person meant "theater owner", and just can't say the simple thing).  Initially, I was very troubled and confused about how a parent of a deaf child and also being a theater owner could be so negative and not even offer solutions or advice.  The more I thought about it, the more suspicious I became, so I did an IP trace (as anyone who reads my blog regularly knows, I log all IP addresses for my protection in the event of a threat, etc.) and the results were SHOCKING.  Why?  Have a look below:

IP Address

 

Host

 

Location

US, United States

City

Knoxville, TN 37918

Organization

REGAL ENTERTAINMENT GROUP

ISP

Qwest Communications

AS Number

AS11842 Regal Cinemas - Registered by TDS (Customer)

Latitude

36°05'82" North

Longitude

83°91'47" West

Distance

8574.36 km (5327.86 miles)



Yes, you are reading that correctly (I removed the IP address for their protection), that IP address traces back to the corporate headquarters of Regal Entertainment Group in Knoxville, TN.  otherwise known to the general public as Regal Cinemas.  I double checked the physical address against the company's website, and they match.  The wording of the poster makes them sound as if they are just some poor cinema owner for whom this legislation would cause much sorrow and woe and I'm just wrong for proposing such "innappropriate" legislation, when in reality, it appears as if it is someone at the corporate headquarters of one of the (if not THE) largest cinema operators in the United States.  I say "appears" because so many things can be done with a computer.  However, having that little piece of information put that poster in a whole new light to me, so I am writing this blog piece to directly refute a couple of points of misinformation in their post.  First, to save you the trouble of searching for the post, here it is again in it's entirety:

"As a parent of a deaf child as well as a member of the exhibition industry, I have to say this legislation is well intended, but innapropriate.

First off, as you state, the studios are not legally required to provide captioned movies. You are incorrect when you state that they do so now and the only problem is the theatres do not buy the equipment to show them. It is true that over the last five years the top five studios (based on revenue not film product) have made the majority of their product available with captions. However, the majority is not all and the top five do not account for the majority of films released annually. Most independant studios do not provide captions with their product. This legislation tries to force theatres to show a set amount of captioned movies for a minumum number of show times. So what happens when there is an insufficient number of captioned films available to meet the legally required minimum? Now we creat another litigation mill for attornies? is that the point of the legislation? No, of course not, however, that is what will come of this and instead of spending money to create more access, theatre companies spend more money defending rediculous and costly law suits.

Moreover, most deaf advocates state that by providing captioned movies theatre companies can actually increase revenues by tapping this new audience. The facts do not support this argument at all. In fact, most companies that show captioned movies now actually lose revenue during every such show time. The majority of the hearing public do not like captions and will not attend them. Thus more seats are vacant during captioned shows, whether it is open captioned or rear window. My Company has both and our data reflects that we have a 75% reduction in attendance during captioned show times.

Moreover, the current captioning technology, rear window and DTS open captions, are very costly and do not provide any opportunity for a theatre company to obtain a break even point on their investments. In addition, the industry is trying to convert to digital projectors, which currently do not support the rear window or DTS systems. Compelling purchase of these devices now, to meet some arbitrary legislated mandate, is both burdensome and a waste of resources.

Moreover, most deaf individuals do not like the rear window device, so why force companies to buy it? The DTS device provides open captions but many time the captions fade into the picture and you miss substantial portions of the dialogue.

A better solution is needed and it must work with digital cinema. Theatre Companies are working diligently with third parties to come up with a solution but due to the limited demand, it is difficult to maintain interest in the available manufacturers of potential devices. We need a personal captioning device that is easy to use, durable and affordable for theatre chains. It does not exist today and creating legislation to mandate such availability will not create it.

This is just another set of feel good legislation intended to provide good press for politicians. The net effect of such passage at this time is to create litigation and fill the coffers of the Plaintiffs Bar!"

Okay, where to start? 

1)  This poster alleges that "Moreover, most deaf advocates state that by providing captioned movies theatre companies can actually increase revenues by tapping this new audience. The facts do not support this argument at all. In fact, most companies that show captioned movies now actually lose revenue during every such show time"  My question is this....WHERE ARE THE STUDIES THAT BACK THIS UP?  WHY HAVE THEY NOT BEEN MADE AVAILABLE?  I have heard untold numbers of stories of low attendance at captioned movies and every single time, the number one issue is THE MOVIES WERE NOT ADVERTISED AS CAPTIONED IN ADVANCE, closely followed by "when I try to call, the automated system does not say if it is captioned or not", and then the last major complaint is always something technical such as "the captions weren't working, etc".  Now, in one of the two major newspapers in the state of Kentucky, the Lexington Herald Leader, there have recently been two letters to the editors complaining of technical difficulties and/or movies times advertised were incorrect.  The cinema complained about?  REGAL CINEMAS 16 in Lexington, Ky.  Additionally, the old bugaboo of captioned movies is always raised "inconvenient show times in off peak hours or on school nights".  Basically, a lot of deaf people have a problem with having a 10:00 in the morning, or 12:00 midnight showtime, and I DO TOO.  Therein lies the second problem I have with this statement: if they are showing these movies at off peak hours, in which there is not normally a big crowd anyway, how are they losing money?  Solution:  Work together with local deaf chapters, hard of hearing chapters, and the state commissions on the deaf and hard of hearing to get out a schedule IN ADVANCE, via email blasts, etc., in addition to the normal usage of newspaper advertising.  And MAKE SURE THE EQUIPMENT WORKS.

2)  This poster alleges that " Moreover, the current captioning technology, rear window and DTS open captions, are very costly and do not provide any opportunity for a theatre company to obtain a break even point on their investments".  By all accounts that I have seen in researching this, $30,000 per screen for a RWC captioning system is the most expensive (and recent) breakdown I have seen.  And that is due to the large number of accessories that must be provided for the RWC (reflective panels on goosenecks, cupholder adapters, and the like).  I have seen a link online for the DTS-CSS system that was published in England, and that showed the system to have cost 7000 pounds, which converts to $10,440.90 in US dollars.  As I understand the set up, the projector and a digital player for the caption CD-ROM is what is needed and what this system consists of.  Additionally, that printed paper online was approximately 3-4 years old. How much has the price decreased in that time?  I have several messages in with the people at DTS to inquire as to the pricing of this system now, but no returned calls yet.  I will update on this soon as I hear something. 

In the meantime, let's talk about another little nougat of information, namely, the recent agreement between 5 of the top movie studios in Hollywood, and representatives of theater owners, in which $1 BILLION dollars worth of loans was to be secured, with JP Morgan Chase Bank and Blackstone providing the financing.  The reason for this?  Their ambitous goal of converting as many as 20,000 screens (eventually) to full on digital, which will enable them to reduce film print costs, delivery costs, etc., thereby saving the studios tons of money, and allowing the theaters to raise their prices to show digital movies and 3-D movies, and increase movie theater attendance.  The cost PER SCREEN of this little conversion?  A cool $100,000 for each screen.  And this poster wants to talk about recovering the cost of an anywhere from $10,000 to $30,000 per screen feature?

3)  Next, the poster alleges "Moreover, most deaf individuals do not like the rear window device, so why force companies to buy it? The DTS device provides open captions but many time the captions fade into the picture and you miss substantial portions of the dialogue."  My answer to this is simply that I don't know about MOST deaf people not liking the RWC, I have seen bother it's haters and it's supporters.  I CAN tell you this, the one time I have used RWC, I was okay with it, for the most part.  Finding the right angle in which I could settle in comfortably, watch the movie AND see the dialogue on the reflector was difficult, though.  As for Open Captions, although I have heard SOME complaints about dialogue disappearing occasionally into the background of the movie, by and large, it has been THE most preferred method talked about.  In addition, I found an article on line (go find this stuff yourself, poster) in which it talks about the technician making a simple background adjustment during the course of programming the captioning.  Lastly, I'm not, nor is this legislation, attempting to FORCE theater owners to buy the RWC system.  It will work in conjunction between the Kentucky Commission on Human Rights, and the Kentucky Commission on the Deaf and Hard of Hearing.  They will be charged with the task of evaluating the best and most efficient technology available for BOTH sides.

4)  "A better solution is needed and it must work with digital cinema. Theatre Companies are working diligently with third parties to come up with a solution but due to the limited demand, it is difficult to maintain interest in the available manufacturers of potential devices. We need a personal captioning device that is easy to use, durable and affordable for theatre chains. It does not exist today and creating legislation to mandate such availability will not create it. "  I agree, better solutions ARE needed, however, I point out to you your erroneous statement "but due to limited demand".  Even Regal Cinemas is recognizing the need for this technology, and in 2007, hosted an "Emerging Technologies Symposium" in Washington, DC., in which several versions of potential captioning technologies were demonstrated and discussed.  The demand is there, but I personally think Regal is simply playing both sides of the fence here.

5)  Several statements alleging that this legislation will lead to more lawsuits, wasted money by the theaters in defending against said lawsuits, resulting in this: "This is just another set of feel good legislation intended to provide good press for politicians. The net effect of such passage at this time is to create litigation and fill the coffers of the Plaintiffs Bar!"  Au contraire, this is not a feel good piece of legislation, in fact, this is actually intended to HELP not only the deaf and hard of hearing, but also those for whom English is a second language (ESL), the elderly, and so forth.  If you truly are the parent of a deaf child, you would recognize this for what it is:  THE RIGHT THING TO DO.  Easy to "Monday Morning Quarterback" from Tennessee, much more difficult when you are right here debating with me, isn't it?  I could care less about suing, as a matter of fact, I have stated several times that I want movie theaters to succeed.  That is why the Kentucky Commission on Human Rights would be involved, most of their mediations end in COMPLIANCE, not necessarily fines or lawsuits.

I await your reply with bated breath, and next time, you might want to properly represent yourself if you truly are affiliated with the corporate offices of Regal, it might save you a little embarrassment.

Eddie




 

 
 
( 15 comments — Leave a comment )
(Anonymous) on January 7th, 2009 01:36 am (UTC)
Jeez!
Eddie,

I am really glad that you do fight back against the sinister theatre owners and their greeds without doing any community givebacks!

I will be more than happy to be on your bandwagon to whip out the impostors and stubbornly mule movie theatre owners and the motion picture industry.

In the early 1990s, the MPPA killed the mandatory requirement for captioning the first-release films within the pre-ADA phase.

MPAA also killed off the proposed Maryland legislation for mandatory requirements of all rented and sale videos to be captioned in the 1990s. Ask Harvey Goodstein and other deaf individuals about this one.

RLM
Thumpaflash[info]thumpaflash on January 7th, 2009 01:50 am (UTC)
Re: Jeez!
RLM:

Thank you, it's a big bandwagon, feel free to jump right on! Please, if you are in contact with Harvey Goodstein and other deaf folks, have them send comments, etc. to me regarding their battles with attempting to get captioning. I have attempted to get comments through a FaceBook page set up for this (Supporters of Captions in Movie Theaters), but the response has been poor.

Thanks for commenting!

Eddie
[info]surduspub on January 7th, 2009 04:20 pm (UTC)
Typical Corporate Stooge
Funny how the original poster has made all these statements about captions without, as Eddie as so astutely pointed out, providing data to back their claims up. We shouldn't be shocked - corporate giants are notoriously stingy about sharing their sources.

If whomever wrote the original post is truly the parent of a deaf child, I feel sorry for the kid. Everything Mama or Papa does for them will be evaluated on the basis of "cost/benefit." Buckle up, young'un, I see therapy in your future.

(Anonymous) on January 8th, 2009 03:32 am (UTC)
Re: Busted
So interesting, Eddie. I have to admit that the Live Traffic info in your sidebar made me uncomfortable. Now I see how useful it was in this particular situation. Good for you for calling this commenter out and revealing their true identity.
Sarah (speakuplibrarian)
Thumpaflash[info]thumpaflash on January 8th, 2009 12:34 pm (UTC)
Re: Busted
Actually, Sarah, just to put everyone's mind at ease, that live traffic feedbar reveals no information about the users of this website, other than the GENERAL area where they are from, or where their ISP is. For example, I'm in Pikeville, Ky., but if you look over on the feedbar, my ISP, for some odd reason, is showing as being in Harrodsburg, Ky. That is 2.5 hours drive away from me. I have no explanation for that big discrepancy.

I was able to trace this user back using their IP address, which is logged each time someone leaves a comment on this blog site of mine. If you notice in BOLD print directly under the "Post Comment" button on this comment area, it advises each commenter that I log IP addresses. Part of the reason for doing so is due to my being aware of a situation with another blogger who received (allegedly) threatening emails and other disturbing email or posting communiques.

This gives me the ability to block someone from my site if they cross the line, etc. It is for my protection, as well as the readers of my site. It is not something that I can or will use to reveal names or physical addresses of individuals, only what servers they are using in most cases. I hope that puts your mind at ease. The feedbar is more for entertainment than anything, now I can see that people who visit my blog site have come from as far away as Denmark, etc., most likely through DeafRead, but it is fun to know.

Thanks,
Eddie
(Anonymous) on January 8th, 2009 08:17 pm (UTC)
Re: Busted
Thanks for clarifying that, Eddie.
Sarah
(Anonymous) on January 8th, 2009 04:29 pm (UTC)
busted
page 2
If you want to see some opinions of the Rear Window device, read the Ball vs. AMC fairness transcript. Therein you will see opinions from numerous deaf individuals as well as representatives of the NAD, Alexander Graham Bell Ass. and many others. I typically find that those that like the Rear Window device have no other option in their areas, which would explain their opinion. Regardless, Regal could have opted for the Rear Window device but went with open captions since that is the preferred presentation of most hearing impaired. This causes us considerable administrative effort than simply installing a Rear Window device I assure you. Regardless of your initial opinion of my post, we did what we thought was right, versus what was easiest!

As for the captioned movies being shown at the Lexington location. First off, the movies are advertised in the Lexington Herald, http://www.fandango.com and on our web site and have been since we began showing them. As for the show times, I will check to see if they are following our expectations, but typically there will be some prime time shows as well as later in the evening shows during the week, just like any other film. There should also be weekend matinees. Just so you know, Saturday afternoon matinees on average are some of our busiest show times every week. As for the equipment breaking down, we use the DTS system, it is mechanical and yes it does break down on occasion. Certainly we do not desire this to happen or in any way intend to inconvenience our customers. However, we do not control when the system may experience a technical problem. Finally, we do exactly what you suggest. We work with local groups in areas where we have contacts and we even have e-mail blasts to them to provide advance notice of captioned show times. This certainly assists the hearing impaired to know when movies are being shown, but it does not change my comment on attendance.

Now as for current technologies, the DTS and Rear Window run around $8 to $12 thousand dollars depending on what you purchase. Typically, some of the variance is associated with whether you purchase the add on for descriptive audio for the visually impaired, which all of our systems have.

As for the digital conversion, I understand why you think that is relevant to this subject, and it is as I said in my original post, but otherwise it is not. The digital conversion will save the STUDIOS upwards of 800 million a year. We have digital systems at various locations and have for several years. Advertising a digital film has not increased attendance at those locations. It appears the public really is not that enamored with whether the film is shown in digital or not. We do charge more for 3d, as that is a separate piece of equipment that we have to purchase. The financing is to help the studios pay for the digital conversion of our theatres up front as the theatre Companies refused to pay for the equipment. Whether we benefit from this conversion is unknown at this point.


continued
Thumpaflash[info]thumpaflash on January 8th, 2009 11:34 pm (UTC)
Re: busted
Mr. Smith:

I concur, as I stated, I do not know PERSONALLY what every person thinks of the RWC, but I have seen both its supporters and detractors, so I commented on my one personal confrontation with it. I also believe Open Captions to be the best option, and again, do COMMEND Regal for fighting to show those. Doing what is right versus what is easiest is the HARDEST thing to do (if it weren't, everyone would do it), and that is the general basis and theme for me proposing this legislation, I believe it to be the RIGHT thing to do, having exhausted other options at the time.

I'm well aware of the chances for mechanical failure or breakdown, machines are as imperfect as the humans that design, make and operate them. I simply pointed out the facts: that there had been two letters to the editor in the Lexington paper complaining about this, AND that that was an often repeated bone of contention from my research and reading of other deaf bloggers and consumers.

As for the email blasts, I think I answered how I felt and how my perception of that was generated. Basically, I used the Cincinnati blasts as a point of comparison. Might I suggest that you contact Liz Hill or Virginia Moore with the Kentucky Commission on the Deaf and Hard of Hearing to do something similar for Kentucky? Or, I will even off this: have someone send them to me (Kentucky showings only, please), and I will post them as I receive them right here on my own blog, to help spread the word. No charge to you all.

Your numbers for the DTS and RWC seem to run concurrent with what I posted, and I thank you for supporting that in your statement. I still disagree with you on the break-even point, but agree that everyone needs to work together to lower that break even point and help you all show a good ROI (return on investment, for any readers who may see this and wonder what that is). One thing else I would suggest and offer, is that your company contact the Kentucky Department for the Blind, they would benefit tremendously from the DA that the Lexington theater offers. I'm not sure if you all already do that or not, but that could help increase attendance even more.

As for the digital conversion, I still believe it to be pertinent in the grand scheme of your contention regarding break even points. And as your statement above indicates, there is little incentive to offer to go to the digital conversion due to the high per screen cost. I certainly hope we are both wrong, and that it turns out to be immensly popular AND profitable, I am, believe it or not, a true "pro-business" guy at heart, as I believe business success leads to expansion, more job opportunities, etc.

In the long run, it will save theaters thousands of dollars a year in the print fee, delivery fee, bicycling between independents, etc. as well. Certainly, the studios seem to stand to benefit the most initially, but from all indications, long term benefits would SEEM to be there for theaters as well. That is exactly why I believe it right to bring up the comparisons. Looking at it purely from a business standpoint, $10,000 is certainly easier to recoup than $100,000, correct? Certainly, that Regal, AMC and Loews are the initial and most direct benefactors of this loan agreement would attest to its importance to the industry as a whole, and as a testament to the well recognized fact that this is the direction studios are going in. While I empathize with the fact they (studios) seem to have the theaters over a barrel somewhat on this, I'm also heartened by the fact you all could partner. Hopefully, ALL theaters can partner with the deaf, hard of hearing, and the blind, as well in this endeavor.
(Anonymous) on January 8th, 2009 04:30 pm (UTC)
busted
page 3

I am sorry you have a negative opinion of my efforts in Washington. I have been working for years to come up with a better captioning solution. I found some companies working on projects and also located and inspired another to become engaged. When they developed proto types, I set up the meeting at Regal's expense. We had four different companies come show their proto types to the representatives of the largest hearing impaired advocacy groups in the country to obtain their feed back on the proposed systems. My intent was to provide data to those companies so that they could make the systems that would be user friendly and effective. Who best to determine that than the ultimate users? Since that time 3 of the four presenters have more or less ceased their development efforts. The 4th contends they are still engaged, but have provided no further updates since that last meeting. Regardless, we have found another avenue and are working with that group to find another solution.

In closing, let me say that my goal has been and will continue to be providing access to all movies and show times for all films that the studios provide captioned content. Digital provides us some opportunities in that regard. Not a week goes by where I, as well as numerous members of the exhibition industry, are not engaged in that effort. I have been doing this for at least ten years. Just four years ago we had a captioned movie every two to three months. Now we have captioned movies almost every day of the year. Are we where we need to be? No. Have we made great progress? Absolutely.

I am sorry that you have only one theatre in the town you live and that the individual owner apparently ignored your requests for some accommodation. I am not responsible for that and, assuming your information is accurate, I am appalled that they would not even engage in dialogue with you concerning same.

I have provided you some suggestions above to try and impress upon your local theatre owner to provide more access.

I, personally, am hopeful that you are successful.




Thumpaflash[info]thumpaflash on January 8th, 2009 11:47 pm (UTC)
Re: busted
Whew...okay...Now that I know WHO you are, I am certainly appreciative of Regals (and yours individually) efforts. The lack of follow up from the symposium in Washington was a point of concern, and now that you have answered, it certainly answers questions I have. Does it mean I will stop pushing for this legislation? NO, but it does mean that I hope that we can move forward in a civil manner. We can agree to disagree on a lot, and whomever "wins" in the end, I just want the deaf and hard of hearing to have the same opportunities in Kentucky as they do anywhere else, whether it be Washington, Chicago, etc.

I wish you well in your goals as well, for ensuring that all movies are accessible all the time. On THAT, we can each agree and move forward as partners, you have my word on that. I agree, we have come light years in a fairly short time span, but still have a ways to go. To that end, I will always be vigilant, and always supportative of those who TRULY desire to help.

As for the local situation, I am glad you are appalled, theater owners everywhere should be. That local theater owner (not the manager, who was very nice) made NO effort whatsoever to engage in any kind of dialogue, failing to even acknowledge a single attempt at communication by me. I would be more than happy to share those letters I sent with you, should you want to see them.

In sum, Mr. Smith, I don't believe Regal is the big bad wolf in this situation, but I DO believe a lot of this has gotten somewhat blown out of proportion due to misinterpretation of my intent with this bill, as well as not knowing who you were initially. I would, as I stated in an earlier response, LOVE to see movie theaters grow and prosper, and see the deaf and hard of hearing contribute to that. I also won't stand and let someone "pee on my leg" and tell me it is raining. I will call it is I see it, based on the facts. Hopefully, through our dialogue, we will be able to share the facts and move forward on this issue.

I do invite you to feel free to comment anytime. As you can see here and in other posts, I welcome people who disagree with me and will always post their comments, unless they cross the line into vulgarity or threats. I believe in airing both sides (when I can get responses), and letting the facts speak for themselves.

Regards,
Eddie
(Anonymous) on January 8th, 2009 04:42 pm (UTC)
Busted
I don't think my first page made it through, maybe you can put them together in the correct order.

Page 1

I am sorry you consider what I said or why I posted as nefarious. I did not make a single false representation in my post. I did voice an opinion about the motive of the politicians that proposed the legislation, which I will address below.

As for me, I have been an advocate for the disabled, including the hearing impaired for over 20 years. You do not know me or have any reason to believe me, as such I understand your reticence to believe anything I say.

I wanted to share information on the subject which did not require me to identify myself. If you feel I should have, I respect your opinion but disagree.

If it is such a big deal, allow me to introduce myself. I am Raymond “Randy” Smith and I can be reached at Randy.Smith@regalcinemas.com. If you desire third party references as to who I am and whether I or my Company are scoundrels, Steve Farmer of Tennessee School for the Deaf, Bob Rittenhouse of Knoxville Community Center for the Deaf or Jan Day of the Center for Independent Living in Louisville my be willing to provide them. I also sit on the Board for Variety of East Tn, and a little research should provide you myriad individuals that can speak of my and my Company’s behavior.

I can not control your perception of my post. I wrote what I believed at that time as it pertained to why the legislation was proposed.

I have encountered numerous situations where politicians act on matters such as this simply to get good press. Have you not also seen or experienced anything similar?

Having more information on the subject now, than when I first posted, I have spoken with the legislator and he does seem to truly desire to help the hearing impaired. I commend him for that. I also believe that some options exist to further aid you in obtaining captions in Pikeville. I would first suggest that you contact Steve Ellis at Insight Cinemas, http://www.insightcinema.org/, and see if they will contact this independent and start using their captioned movie program. These will be open captions and they are not available for all films nor will they be available opening week. However, it is a start. My next suggestion would be to see if you could set up a fund raiser to collect money to purchase either a DTS system, for open captions, or a Rear Window system, for closed captions. I have found that most hearing impaired prefer open captions, but theatres do suffer significant reductions in attendance for such shows and, consequently, tend to schedule those shows. Yes, we do track attendance for all show times, captioned or otherwise and my information is based on attendance at comparable show times for the same films.

Regardless, Rear Window provides captions for all show times in the auditorium where the device is installed and when the film studio provides captioning text for the film. I will qualify further that most hearing impaired I have spoken with have reservations about the Rear Window Device. The problem with both these devices is that upon conversion to digital cinema, at least at this time, they become obsolete, so most theatre Companies do not want to invest in them.

As for the captioned movies being shown at the Lexington location. First off, the movies are advertised in the Lexington Herald, http://www.fandango.com and on our web site and have been since we began showing them. As for the show times, I will check to see if they are following our expectations, but typically there will be some prime time shows as well as later in the evening shows during the week, just like any other film. There should also be weekend matinees. Just so you know, Saturday afternoon matinees on average are some of our busiest show times every week. As for the equipment breaking down, we use the DTS system, it is mechanical and yes it does break down on occasion. Certainly we do not desire this to happen or in any way intend to inconvenience our customers.

We do in fact work with local groups in areas where we have contacts and we even have e-mail blasts to them to provide advance notice of captioned show times.
Thumpaflash[info]thumpaflash on January 8th, 2009 09:49 pm (UTC)
Re: Busted
Mr. Smith:

I will respond later, but I wanted to take the opportunity to first, thank you for responding and identifying yourself, and secondly, for some of the suggestions. Please be advised, I am NOT taking it all out on Regal, I'm pointing out facts. Personally, I applaud Regal in Lexington for at least showing captioned movies, but that is not the whole point. I will delve more into your response at a later time this evening, I did not want you or anyone else to think that I was refusing to post your response.

Regards,
Eddie
Thumpaflash[info]thumpaflash on January 8th, 2009 11:12 pm (UTC)
Re: Busted
Mr. Smith:

First off, I don't believe you or your company are "nefarious", my postings were in response to the general tone of your initial post. As I stated, I found it hard to believe and confusing, that a parent of a deaf or hard of hearing child could be so negative, especially when I have NEVER, NOT ONE TIME suggested that this bill was geared towards, or had the goal of, enabling people to sue to get money from "ridiculous" lawsuits. If you will read my post "Do the Deaf deserve reparations?", you will see that I am adamantly against that type of thinking, and will do everything I can to discourage it. Now, if the actions of someone are so egregious as to warrant it, then I say have at it, but the first and most important step should always be to try and work with the business, as I have.

I'm quite happy to see now, that your general perception of why this legislation was proposed, has changed somewhat. Perhaps we both got off on the wrong foot? I believe so, but I won't apologize one bit for any statements I have made unless they are erroneous. I make a mistake, or a wrong statement, I cowboy up and admit to it. I don't put my name out there just for the propoganda or shock value, I take what I say about an issue very seriously, as I'm sure you do as well. To answer another question, absolutely, I HAVE seen politicians attempt to grandstand, and now that you have met Ray, I believe your perception has changed, and I commend you for that. He and Leslie are TRULY trying to do what is the right thing. In retrospect, I understand your initial reaction, but honestly feel it could have been better served by speaking to the legislator FIRST to see what their true motivation was. In sum, in that regard, I honestly feel like you overreacted, sir. It is not a criticism, it is my personal opinion, as we ALL have done that.

To the next issue, I may just contact Insight, but at this time, I will be inclined to continue forward with this legislative proposal as it is, I do appreciate the information. I'm not very hopeful, as this independent has done NOTHING to respond to me, despite my repeated attempts to have a dialogue with them, so why should they respond to Insight if they were to be contacted by them? As for fundraising, I would have been MORE than happy to help them in that area, even looking for potential grants (I am aware of and have mentioned in another post, that some small business grants are available for situations such as this). Obviously, I would much rather they be Open Captioned as well, but I will submit to whatever the majority believes in and asks for, and what the Kentucky Commission for the Deaf and Hard of Hearing finds from their independent research.

I will respond now to your other posts. I apologize that I was unable to order them correctly, they post based on the time they are received.

Eddie
(Anonymous) on January 9th, 2009 10:58 pm (UTC)
Re: Busted
Eddie,

Just discovered your blog and took to it right away. I have been involved with captioning since joining NCI at its inception 30 years ago.

For most of that time, however, I have served as General Manager at Cinetyp, Hollywood. We are a captioning/subtitling company that works with all the major studios as well as independents to serve their foreign subtitling and captioning needs.

I am proud to state that our company president, John Bell, saw the need for theatrical captioning back in 1980 and we have worked with Tripod, then InSight, and now independently to serve the market for open captions.

I also must say that I have had occasion to meet with Mr. Randy Smith and other execs at Regal and have found them to be sincere and thoughtful advocates of captioning, a position with which I believe you have come to agree upon reading Mr. Smith’s follow-up post.

Our system of supplying captions is relatively simple. We laser-etch captions directly to release prints. When the captioned prints arrive at the theater, there is no equipment needed, no disk to play, no set-up required; the captions are permanently on each print and are ready to project at any time. In fact, they would also be ideal for social groups, schools, or any entity with access to a 35mm projector.

I’m surely not impartial, but I think the quality of Cinetyp subtitling is superior to other caption suppliers. Between us, John and I have nearly six decades of captioning experience. As captioners, we possess a thorough understanding of how to best serve the target audience, and, as a subtitling company, we have a tremendous background and experience in the technical aspects.

Not that this is the venue for tooting our horn; I just feel it is important when one speaks of “open captions” to be aware that there is a truly open-caption alternative to DTS and other systems that require absolutely no expense (the studios have traditionally been agreeable to covering the quite reasonable cost of laser-etched captioning) or extraordinary steps in order to provide high-quality captions to the DHH audience.

One other thing, every time I hear someone repeat the old line about hearing audiences being alienated by on-screen captions, I reply, “Have you watched TV lately?” All of America is well-acquainted with a viewing area bordered by logos, promos, ads, and even animation; captions, by comparison, are helpful, even to hearing audiences.

While digital projection will indeed offer alternatives, we need to keep in mind that the Digital Changeover has been “just five years away” for about 10 years now. In the meantime, there is an audience to be served and cultivated.

Dave Margolis
General Manager
Cinetyp, Hollywood



Thumpaflash[info]thumpaflash on January 10th, 2009 12:10 am (UTC)
Re: Busted
Dave:

First of all, thank you for the kind words about my blog, it is much appreciated, and I do put some hard work into it sometimes, even if it doesn't appear so to people, haha.

I'm an advocate purely for the deaf and hard of hearing to be able to attend movies at any time, any cinema, much like yourselves and Mr. Smith. I personally favor Open Captions, and believe this would be the favorite of MOST deaf and hard of hearing people when given a choice. I agree, after reading Mr. Smith's follow ups and then conversing with him privately via email, that he is sincere in wanting to provide caption access for all of the DHH community. We just happen to disagree on this legislation at this point in time, it is nothing personal, and I think and hope he agrees with that.

I do have a couple of points and questions I would like to pose right now:

1) You said "the studios have traditionally been agreeable to covering the quite reasonable cost of laser-etched captioning". This, frankly, runs purely contradictory to what I have often heard regarding the studio viewpoint. While I am aware that the etching of the captions onto the print means that there often are fewer of those prints available, and that this sometimes leads to a lengthy delay between the initial release of the movie and the release of the etched caption print. If you can, would you please discuss the agreement process in a little more detail (of course, leaving out proprietary information)?

2) You said "I just feel it is important when one speaks of “open captions” to be aware that there is a truly open-caption alternative to DTS and other systems that require absolutely no expense". Does this mean that, if theaters were to have an agreement with your company or a studio, that the Open Captioned version you provide would be no additional cost to them beyond the normal standard film print fees, delivery fees, etc. that they normally pay? Or are you referring to the fact that they simply would not have to pay for the costs of captioning equipment? I'm not sure, that is why I ask.

I too, oten have heard that old line regarding the hearing being bothered by captions on the screen. Once, I was even in an Applebee's restaraunt when someone made that comment during dinner. I asked that person if they had been checking out the ESPN show on the TV provided, and they responded "Of course!" I said "You like it?" again, they responded "Of course!", and I simply pointed out, scrolling across the bottom of the very screen they had been watching, was the closed captioning that had been turned on. He had not even noticed it, being so used to seeing sports scores roll across the screen so much. Perfect example of what you and I and many other people are trying to say when we respond to that argument.

I would also like to point out, that I believe the film industry, IN GENERAL, has been painting an overly "rose colored glasses view" of the timeline of the digital conversion, and that this conversion will drag on for many more years. As you said, they've been "just five years away" now for about 10 years, I expect "just five years away" to continue for at least another 10 years minimum, and have heard nor seen anything to make me believe different at this point.

Certainly, Kentucky is not a lot different from many states. We ARE unique, somewhat, in that we are a state that has a higher portion of its population who are either deaf or hard of hearing (16%), than most other states. Our neighbors to the south (Tennessee) have roughly 1 million more citizens, yet, all numbers I have seen put their DHH community numbers at around 500,000. New Jersey has roughly 8 million people, with approximately 720,000 in the DHH community. Kentucky, with a population of approximately 4 million people, has a DHH community population of approximately 647,000 people. I agree, the demand is there, and needs to be met and cultivated now.

Thank you for taking the time to visit my blog site and read, as well as contribute. I look forward to communicating further with you, as well as people such as Mr. Smith.

Regards,
Eddie
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